If you are dissatisfied with your purchase or simply do not want the product, no need to worry. We offer a full refund for unused products. To initiate a return or to cancel order, please follow these steps:

1. Log in to Your Account.

2. Locate the Order Number and click on "Details".

3. Scroll down to the "Product Tab".

4. Select the product you wish to return or cancel by clicking on the check box next to the product name.

5. Scroll further down to the "Product Return" tab.

6. Provide a reason for returning the product and click on "Request A Return" button.

After submitting your return request, you will receive an email regarding the status of your return.

Please Note: At this time, we do not process returns beyond 14 days from the date of delivery. Please take into consideration before requesting a return.

Important: Please make sure to carefully read and follow the steps outlined in the QR code return request email to ensure a smooth return process.

To learn more about our return policy, please click here.

This Return Policy is specific to products listed on any TekChoice Electronics-owned or operated website or mobile application.

All products purchased and shipped by TekChoice Electronics are entitled to complimentary returns within a 14-day period, with free return shipping included.

Return Shipping Labels

At TekChoice Electronics, return shipping labels are provided free of charge for products weighing up to 50lbs. Customers can request a prepaid return label as part of the return process within the specified return policy period.

 To learn more about our Return & Exchange Policy click here.

You have 14 days from the delivery date to request a refund or replacement for all products eligible under our Standard Return Policy. Refurbished products are within 60 days of the delivery date.

Prices and availability of products may change without prior notice. TekChoice Electronics will rectify any errors found, but reserves the right to decline orders, revoke offers, and rectify any inaccuracies, even after an order has been placed.

If your credit card has been charged for a canceled order, TekChoice Electronics will credit the amount back to your credit card account.

To redeem an eCoupon code

1. Sign into your verified TekChoice Electronics account.

2. Go to the TekChoice eRewards tab located in your account page.

3. Click on the 'Convert into eCoupon' tab set the amount you want to convert and click "Convert Now'.

4. Once converted your eCoupon will show up in your cart.

5. Click on your eCoupon code to add discount to your order.

Please note: that each eCoupon code can only be used once per order. If you are using a newsletter eCoupon code, you must be subscribed for at least 24 hours before using it.

Unless specified otherwise, a eCoupon codes cannot be combined with combo discounts or applied to items that come with free gifts.

Our Price Match+ program guarantees that we will match the prices of major retailers on a specific item. Not only that, but we will also discount the matched price by an additional $1, ensuring that our price is unbeatable.

Please Note: Price Match+ does not apply to:

• Auction site prices.

• Items without the Price Match+ link at the time of purchase.

• TekChoice Electronics or major retailer items offered for free, with a rebate, coupon, promotional gift card/credit, as part of a bundle or financing offer, as part of a clearance/closeout sale, or for sale for less than 6 hours in a day.

• Out of stock items or items with limited quantities from TekChoice Electronics or major retailers.

• Major retailer items advertised below TekChoice Electronics' actual cost.

• Open box or refurbished items from TekChoice Electronics or major retailers.

• Additional services like extended warranties or installations.

• Items subject to MAP pricing from TekChoice Electronics or major retailers.

• Price errors in TekChoice Electronics or major retailers' advertisements.

This is because certain eCoupons are designed to be automatically activated and applied at checkout. So, don't worry if you can't find a code for every eCoupon - just keep an eye out for any special instructions on how to redeem them.

There are a few potential explanations for why you may be unable to access your account:

1. Your user name and/or password may be incorrect.

2. There may have been suspicious activity detected on your account, resulting in a temporary ban pending further review. You will receive an email detailing the reason for this action.

To change your account password, please click here.

For security purposes, passwords must contain between 8 and 30 characters and include at least 3 of the following criteria:

• Uppercase letters (e.g., ABC)

• Lowercase letters (e.g., abc)

• Numbers (e.g., 123)

• Special characters (e.g., @, #, $).

If you have observed any questionable behavior on your TekChoice Electronics account or identified an unfamiliar transaction on your statement, our team is ready to assist you. Kindly provide detailed information to help us quickly locate and address the issue at hand.

TekChoice eRewards Dashboard is like your personal hub for all things rewards-related. It's a super convenient online platform where you can track and manage your rewards, keep tabs on your balance, and explore exciting redemption options like 'Convert into eCoupons'.

Each tab displays your eReward earnings and how you have used them.

• Pink Tab: eReward Balance - The total amount of eRewards you have accumulated by making purchases and earning rewards from those purchases.

• Green Tab: eRewards Earned - The total eRewards earned that can also be used for the following purposes: converting into eCoupons, and paying for your orders.

• Orange Tab: Referral/Affiliate eRewards Earned - The total amount of eRewards earned from our Referral Program and Affiliate Program that can also be used for the following purposes: converting into eCoupons, paying for your orders and cash back. (coming soon)

• Blue Tab: eRewards Used - The total amount of eRewards you used to cover the cost of your order(s) or withdrew for cash back.

Please note: Cash back is only for our Affiliate Program users. (Coming soon)

The eRewards History tab offers the ability to monitor your progress within the program. By selecting this tab, users can access a timeline displaying all interactions and accomplishments within the eRewards system. This feature serves as a personal archive, showcasing earned eRewards and redeemed eCoupons, providing a transparent overview of engagement and advancement.

The 'Convert to eCoupon' tab offers users a convenient way to exchange their earned eRewards for eCoupons. By accessing this tab, users can convert their eRewards into eCoupons, which can then be used to obtain exclusive discounts on their orders. This functionality enables customers to maximize their shopping experience, ensuring they receive exclusive benefits when interacting with TekChoice Electronics' services.