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How to return or cancel order?


If you are dissatisfied with your purchase or simply do not want the product, no need to worry. We offer a full refund for unused products. To initiate a return or to cancel order, please follow these steps:

  1. Log in to Your Account.

  2. Locate the Order Number and click on "Details".

  3. Scroll down to the "Product Tab".

  4. Select the product you wish to return or cancel by clicking on the check box next to the product name.

  5. Scroll further down to the "Product Return" tab.

  6. Provide a reason for returning the product and click on "Request A Return" button.

After submitting your return request, you will receive an email regarding the status of your return.

Please Note: At this time, we do not process returns beyond 14 days from the date of delivery. Please take into consideration before requesting a return.

Important: Please make sure to carefully read and follow the steps outlined in the QR code return request email to ensure a smooth return process.

To learn more about our return policy, please click here.


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FAQs From Same Category

What is Your Return/Exchange Policy?

This Return Policy is specific to products listed on any TekChoice Electronics-owned or operated website or mobile application.

All products purchased and shipped by TekChoice Electronics are entitled to complimentary returns within a 14-day period, with free return shipping included.

Return Shipping Labels

At TekChoice Electronics, return shipping labels are provided free of charge for products weighing up to 50lbs. Customers can request a prepaid return label as part of the return process within the specified return policy period.

 To learn more about our Return & Exchange Policy click here.


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What is the timeframe within which I can return my recently purchased order?

You have 14 days from the delivery date to request a refund or replacement for all products eligible under our Standard Return Policy. Refurbished products are within 60 days of the delivery date.


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